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Frequently Asked Questions
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How long have you
been in business?
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Are you ISO/IEC 17025:2005 Accredited?
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Are you compliant with ISO 9001:2000?
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Are you NIST traceable?
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Can you provide me with e-Certs?
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How long are my Certificates of
Calibration retained?
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My company is located in another state.
Can you still provide me with onsite service?
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Can my Certificates of Calibration be
customized?
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When will I receive my Certificates of
Calibration?
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I need NIST numbers on my Certificates of Calibration. Can you provide
that for me?
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Do you
comply with
ANSI/NSCL Z540?
Cal Lab Company was established August 2nd, 1977. 2007
marks our 30th anniversary!
Yes! All of our laboratories, including our onsite
services, are accredited
to ISO 17025:2005 by A2LA.
Illinois Lab:
Certificate and Scope
of Accreditation 1336.01
Wisconsin Lab: Certificate
and Scope
of Accreditation 1336.02
Yes! A laboratory's fulfillment of the requirements of
ISO/IEC 17025:2005 means the laboratory meets both the technical competence
requirements and management system requirements that are necessary for it
to consistently deliver technically valid test results and calibrations.
The management system requirements in ISO/IEC 17025:2005 (section 4) are
written in language relevant to laboratory operations and meet the principles of
ISO 9001:2000 Quality Management Systems - Requirements and are aligned
with its pertinent requirements.
Click here for the official
Joint ISO-ILAC-IAF Communique.
Yes! All of our standards are fully traceable to NIST. Our
master gauge blocks are sent directly to NIST for calibration.
You will receive a hard copy Certificate of Calibration with every
calibration. Upon your request we can post your Certificates securely on
our website for viewing and/or forward them to you via email. If you
prefer, we can provide you with a small business card CD which would contain all
of your Certificates of Calibration.
ISO/IEC 17025:2005 requirements dictate that we retain customer calibration records for a
period of 5 years. We surpass that requirement. All Cal Lab customer
calibration records are retained for a minimum of 5 years.
Sure! Our company was founded on the basis of providing onsite service.
We provide national onsite service. No location is out of reach.
Yes, we can customize your Certificates of Calibration at no additional
charge. ISO/IEC 17025:2005 requirements however dictate that certain information must be
included. Having said that, if you require additional information which is
not normally included on our Certificates of Calibration we can easily provide
that for you. Just let us know what your special requirements are and
we'll gladly provide it for you.
Per ISO/IEC 17025:2005 requirements, all
Certificates of Calibration must be reviewed and approved by management prior to being
issued. For that reason, if your equipment was calibrated onsite, your
Certificates of Calibration will follow in the mail a few days later. If your equipment was
calibrated in one of our labs, your Certificates will in most cases be returned
to you along with your equipment.
If you require your Certificates immediately after an onsite or
in-lab calibration, please contact our
quality department so
they can immediately fax or email the Certificates to you.
We provide NIST
traceability numbers on Certificates of Calibration upon request.
Click here to be directed to the NIST policy on traceability numbers
Click here to view the NCSL International
policy on NIST Numbers
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Yes.
Maybe you are already aware of this and maybe you are not? “ANSI/NSCL
Z540.1-1994 (R2002) American National Standard for Calibration – Calibration
Laboratories and Measuring and Test Equipment – General Requirements” was
officially withdrawn in July 2007. This consists of Part I – General
Requirements for the Competence of Calibration Laboratories and Part II –
Quality Assurance Requirements for Measuring and Test Equipment (M&TE).
Here is the short history about this standard: This standard is essentially a
combination of the old DOD MIL-STD-45662A (which was cancelled on January 20,
1995), the consensus national standard for the U.S., and ISO Guide 25:1990, the
primary document recognized by the international community to ensure calibration
laboratory competence (which was replaced by ISO/IEC 17025:1999 on December 15,
1999).
ANSI/NSCL Z540.1-1994 (R2002) Part I has been replaced by “ANSI/ISO/IEC
17025:2005 General Requirements for the Competence of Testing and Calibration
Laboratories“ in July 2007. ANSI/NSCL Z540.1-1994 (R2002) Part II has been
replaced by “ANSI/NCSL Z540.3-2006 American National Standard for Calibration –
Requirements for the Calibration of Measuring and Test Equipment“ on August 3,
2006.
NCSLI published their “Handbook for the Interpretation and Application of
ANSI/NCSL Z540-1-1994” on October 1995. This will soon be replaced by a new
publication “Handbook for the Interpretation and Application of ANSI/NCSL
Z540.3-2006” sometime early in 2008.
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Copyright © 2007 Cal Lab Company Inc. All rights reserved.
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